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FAQ

This section of frequently asked questions is developed based on the questions i have been receiving from many of the visitors of my site. We hope, you will find answers to most of your technical and general queries.

1. Do I need to register with KannadaAudio.com for listening music?
No, you are not required to register with KannadaAudio.com for listening music.

2. What browsers are supported?
Netscape 4.08 and above are supported.
Internet Explorer 4.0 and above are supported.
This site is best viewed in 1024 x 768 IE 5

3. Installing new browser?
When you install a browser, some browsers like Netscape has some issues in updating the plug-ins needed to run the Embedded Real Player. If you get any issues after installing a browser, please reinstall the Real Player.

4. What version of Real Player is supported?
Real Player version 6.0, also known G2 and above is supported. If your Real Player is 5.0 or older, please upgrade it to current versions from ww.real.com.

5. I am behind firewalls. Can I play the songs from KannadaAudio.com?
R eal Players behind some firewalls might experience difficulty playing the Real Media content. Either your firewall administrator or Real Networks can assist you in such cases.

6. Why do I get " Net Congestion" problems while listening music at KannadaAudio.com?
You might get Net Congestion errors due to network related problems. Please check if your modem is connected at 28.8K or above. Actually, you can listen to music at as low as 11Kbs from KannadaAudio.com. If you are downloading large files or accessing other graphics intensive web sites, you need to reduce the network traffic for downloading the audio data for playing.

7. Why are the songs stops in between while playing?
Due to slow internet connection (especially on dial-up connections), you may experience 'net congestion' problem. There is no solution other than getting a better ISP. To overcome this problem

8. When I click on the Listen Songs button, I do not get the Real Player controls to listen the songs.
You are likely to get this kind of problem when you install a new browser and do not reinstall the Real Player. To resolve this problem, please uninstall all versions of the Real Player and install Real Player G2 or above.

9. I get an error "Unable to connect to server. check network transport settings or run auto-configure."
You will get this kind of an error when your are behind firewalls and your Real Player is not configured to handle HTTP traffic. Please try these steps. (1) Open the Real Player Application. (2) Goto menu "View/Preferences..". (3). Click on "Transport" tab/page. (4) Under "Network tranport" section, click on "Use specified transports". (5) Click on "RTSP Sesttings" button. (6) Click on "Use HTTP Only option" and then OK. If it still does not fix the problem, please check with your firewall administrator.

10. Why cant I download songs from this site instead of listening online?
There is a download section where you can download selected songs.It is not a legal operation for us to allow download the latest songs. If you find it is good please buy the songs & save kannada music.

All the technical questions have been answerd there should be no problem to access this website. If any of the above explanations does not help you in resolving your issues, please don't contact the webmaster to solve the problems..

 


 

 

 

 

 

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